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Empresa

Empresa: Hewlett-Packard. Provincia: Barcelona. Sector: Comercial, ventas. Fecha: 29 de junio Requisitos: CX T&A is about tailoring business outcome-based solutions to the unique challenges faced by our clients, including: ? Customer life cycle and journey mapping ? Customer acquisition, retention, and loyalty design that can be implemented by contact center personnel for improved KPI performance ? KPI alignment and measurement ? Design of operational processes that improve CX metrics – NPS, c-sat, CES ? Design of operational processes that improve up-sell/cross-sell metrics ? Design of operational processes that improve operational/cost efficiency ? Ability to conceive, design and implement billable Rapid Cycle Prototypes at the direction of the Global CX Tran ...

Senior Transformation Solution Consultant Barcelona 29-06-2015
Empresa

Empresa: Hewlett-Packard. Provincia: Madrid. Sector: Comercial, ventas. Fecha: 29 de junio Requisitos: CX T&A is about tailoring business outcome-based solutions to the unique challenges faced by our clients, including: ? Customer life cycle and journey mapping ? Customer acquisition, retention, and loyalty design that can be implemented by contact center personnel for improved KPI performance ? KPI alignment and measurement ? Design of operational processes that improve CX metrics – NPS, c-sat, CES ? Design of operational processes that improve up-sell/cross-sell metrics ? Design of operational processes that improve operational/cost efficiency ? Ability to conceive, design and implement billable Rapid Cycle Prototypes at the direction of the Global CX Tran ...

Senior Transformation Solution Consultant Madrid 29-06-2015
Empresa

Empresa: Hewlett-Packard. Provincia: Barcelona. Sector: Comercial, ventas. Fecha: 29 de junio Requisitos: Demonstrable evidence that the candidate understands Business Process Outsourcing from both a practical and theoretical perspective · Specialism in BPO F&A Order to Cash business domain · A business/applications background is more important than a technical background · Demonstrable evidence of one or more of the following:-. o Designed and implemented a business process re-engineering programme. o A track record in designing a successful change programme for their own organization or a client. o Have worked with solutions and implementations that cover more than one country and include "best shoring" o Stakeholder management · Solutioning that has included ...

Senior Solution Consultant Barcelona 29-06-2015
Empresa

Empresa: Hewlett-Packard. Provincia: Madrid. Sector: Comercial, ventas. Fecha: 29 de junio Requisitos: Demonstrable evidence that the candidate understands Business Process Outsourcing from both a practical and theoretical perspective · Specialism in BPO F&A Order to Cash business domain · A business/applications background is more important than a technical background · Demonstrable evidence of one or more of the following:-. o Designed and implemented a business process re-engineering programme. o A track record in designing a successful change programme for their own organization or a client. o Have worked with solutions and implementations that cover more than one country and include "best shoring" o Stakeholder management · Solutioning that has included ...

Senior Solution Consultant Madrid 29-06-2015
Empresa

As a VMware Senior Consultant and as a member of the PSO delivery team, you will provide customers technical leadership in the cloud / virtual infrastructure design of VMware products and services. Leveraging VMware PSO Delivery kits, the VMware Senior consultant will assist customers to transform their IT into a services/business oriented Cloud organization. This group gives the consultant the opportunity to work in most of the top Fortune 500 companies in the world. Services include (but not limited to) Virtual Infrastructure (VI) design & implementation, Enhanced VI management, monitoring & capacity planning, ,Public/Private/Hybrid Clouds’ design & implementation, End-User Co ...

PSO Consultant Madrid 28-06-2015
Empresa

As part of the SAP BW AMS team, the role’s main responsibility will be BW support team leading and management and look after to accomplish customers SLA. This role will also include initial communication with the client on a range of potential issues, and the troubleshooting, escalation, resolution and documentation of issues.   There will also be the opportunity to work on client consulting engagements/projects relevant to your expertise and the opportunity to progress to a consulting role. Qualifications   Education and Experience Required:   3 – 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related ...

SAP BW Senior Consultant Madrid 28-06-2015
Empresa

 Demonstrable evidence that the candidate understands Business Process Outsourcing from both a practical and theoretical perspective · Specialism in BPO F&A Order to Cash business domain · A business/applications background is more important than a technical background · Demonstrable evidence of one or more of the following:-. o Designed and implemented a business process re-engineering programme. o A track record in designing a successful change programme for their own organization or a client. o Have worked with solutions and implementations that cover more than one country and include "best shoring" o Stakeholder management · Solutioning that has included ...

Senior Solution Consultant Madrid 28-06-2015
Empresa

 Demonstrable evidence that the candidate understands Business Process Outsourcing from both a practical and theoretical perspective · Specialism in BPO F&A Order to Cash business domain · A business/applications background is more important than a technical background · Demonstrable evidence of one or more of the following:-. o Designed and implemented a business process re-engineering programme. o A track record in designing a successful change programme for their own organization or a client. o Have worked with solutions and implementations that cover more than one country and include "best shoring" o Stakeholder management · Solutioning that has included ...

Senior Solution Consultant Barcelona 28-06-2015
Empresa

  CX T&A is about tailoring business outcome-based solutions to the unique challenges faced by our clients, including: ● Customer life cycle and journey mapping ● Customer acquisition, retention, and loyalty design that can be implemented by contact center personnel for improved KPI performance ● KPI alignment and measurement ● Design of operational processes that improve CX metrics – NPS, c-sat, CES ● Design of operational processes that improve up-sell/cross-sell metrics ● Design of operational processes that improve operational/cost efficiency ● Ability to conceive, design and implement billable Rapid Cycle Prototypes at the direction of the Global CX Tran ...

Senior Transformation Solution Consultant Madrid 28-06-2015
Empresa

  CX T&A is about tailoring business outcome-based solutions to the unique challenges faced by our clients, including: ● Customer life cycle and journey mapping ● Customer acquisition, retention, and loyalty design that can be implemented by contact center personnel for improved KPI performance ● KPI alignment and measurement ● Design of operational processes that improve CX metrics – NPS, c-sat, CES ● Design of operational processes that improve up-sell/cross-sell metrics ● Design of operational processes that improve operational/cost efficiency ● Ability to conceive, design and implement billable Rapid Cycle Prototypes at the direction of the Global CX Tran ...

Senior Transformation Solution Consultant Barcelona 28-06-2015