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Otras personas que buscaban empleo de  customer también han buscado por  customer service, customer service con sap, gamingcustomer, customer service manager, customer service .

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Importante empresa sector químico precisa un administrativo para el departamento de customer service. Funciones: grabación pedidos SAP, creación albaranes en EXCEL, facturación... Jornada: 40 h/semanales jornada partida. Se requiere: Dominio de Excel y experiencia en SAP. Inglés: nivel First Certificate y francés nivel medio hablado y escrito. Se ofrece: Contrato eventual de 3 meses posibilidad prorrogable. Salario: 11,39€ brutos / hora.

Administrativo con inglés y francés Mataró 19-10-2017

An important company located in Tordera, is looking for French-speaking candidates to manage the Online Customer Service of a very important fashion brand. The main functions would be attending to mails and online inquires, problem solving, providing information about the services and providing an excellent customer care. A two-week paid training is provided, starting soon! If you are a motivated individual, willing to start a new challenging project, and with high communication skills, this is your opportunity! Se requiere: High level of any of this language is required (test administrated): - French, enlglish and Spanish. Previous experience in customer service is desirable. Se ofrece: We offer: - Possibility of permanency. - Salary of 16.200 euro per year. - Stable project in a very good environment. - Team building activities. - Working hours from monday to friday.

Customer Service with French and Spanish Barcelona 18-10-2017

Estamos buscando a personas como tú para incorporarse en una compañía del sector químico ubicada en Alcalá de Henares. Las funciones principales serán: -Gestión administrativo de las ventas: presupuestos, pedidos, albaranes y facturas. -Gestión y resolución de incidencias y consultas. -Soporte al departamento comercial.Gestión de la exportación, trato con producción y con el departamento financiero, Gestión de costes Se requiere: Experiencia en comercio internacional ( Incoterms , documentación asociada al comercio Internacional- .etc ) Nivel Alto de inglés Valorable francés Experiencia con pedidos, albaranes, facturas...de al menos 2 años. Dominio Hojas de Calculo Se ofrece: Puesto estable por empresa Horario 8:30 a 18h L a J y 8:30 a 14:30h V Salario 21000€ - 24000€ Puesto en Alcalá de Henares


An Important company located in El Poble Nou (Barcelona), is looking for german-speaking candidates to manage the Online Customer Service of a very important fashion brand. The main functions would be attending to mails and online inquires, problem solving, providing information about the services and providing an excelent customer care. A two-week paid training is provided, starting soon. If you are a motivated individual, willing to start a new challenging project, and with high communication skills, this is your opportunity! Se requiere: -Deustch Native -English Fluent Se ofrece: Working time - Preferred full time Posibility of permanency Salary of 18.500euro per year Stable project in a very good environment Free spanish lessons and team building activities

Online Kundenservice Modeindustrie (Deutsch) Barcelona 18-10-2017

Important newly established Shared Service Center in Alcala de Henares for a multinational company, needs to hire an Accounts Receivable Specialist for the credit to cash department : ESSENTIAL DUTIES AND RESPONSIBILITIES ; Ensure accurate and timely billing processes and distribution of invoices. ; Ensure invoice accuracy which includes fees, direct expenses, indirect expenses and taxes. ; Monitor the remote printing and distribution of paper invoices to ensure timeliness and completeness. ; Ensure retention and sequencing requirements are met to support billings. Execute and validate the electronic invoice distribution process. Resolution of customer inquiries regarding billing issues ; Contacting customers on delinquent accounts for resolution ; Understand major customer profiles ; Review accounts receivable aging schedule for delinquencies ; Communicate account delinquency information to respective account executives ; Send dunning letters and make follow-up phone calls to delinquent customers/ clients to recover amount owed to the company ; Retrieve payment information received and input and process ; Identify short-pays or discounts taken and request credit notes if applicable ; Apply and record - unapplied cash- to customer accounts ; Make sure unallocated cash is kept within SLA/KPI ; Research and reconciliation of accounts receivable balances and customer statements ; AR Aging analysis. ; Support the training and process improvement effort ; Other projects and responsibilities may be added at the company- s discretion. Se requiere:  Bachelor- s degree or equivalent work experience required.  1 to 3+ years of experience in Accounts receivable required.  Experience with Microsoft Office suite required.  Experience of ERP systems.  Understanding of customer billing best practices.  Excellent customer service skills.  Shared Service center experience / International companies preferred.  Ability to meet strict deadlines.  Good analytical and interpersonal skills.  Good English written and oral communication skills.  End-to-end process compliance effectiveness & efficiency. . Se ofrece: Hours 8 to 17 flexibility Stable position per company Salary 25000- € 26000

Accounts Receivable Specialist Alcalá de Henares 17-10-2017

Team Purpose: Cybercrime and cyber-attacks against institutions are growing considerably in quality, quantity, and complexity, targeting both private industries and national critical infrastructure. However, a holistic approach across all security disciplines is required to ensure that these are mitigated successfully. Successful attacks against organizations can result in significant disruptions to business transactions, operations, and client activities, as well as regulatory scrutiny, reputational harm and brand damage. So the purpose of the Security Operation Center is to protect ourselves as well as our customer’s infrastructure from cyber-attacks. Role Purpose: -Proactive protective monitoring and response of known and/or emerging threats against the network 24*7*365. -Gather information about high-value assets, threat landscape, and breach exposure from a myriad array of sources. -Perform data analysis in support of security event management. -Reports to Security Operation Centre Manager. -Perform Incident Management for lower rated incidents. Responsibilities/Accountability: -Identification of electronic attacks from internal and external sources -Triaging of detected attacks and event escalation to the appropriate business area. -Acting as 1st line point of contact for detected security incidents. -Management and maintenance of security tools. -Have the discipline and interpersonal skills to work well in a global environment, complementing teams in other locations. -Works as part of a multidisciplinary team in the delivery of information security response services to the Group. -Review events, including notification, escalation response and post incident review. -Deliver the execution of triage controls to detect and prevent attackers from exfiltrating company information. -Deliver recommendations and actions to improve the detection, escalation, containment and resolution of data security incidents. -Conduct and perform information security incident response/management processes that encompass triage, investigation and response, based on CSIRT framework. -Experience in running the Shift. -Leadership & Coaching skills. Because more than computing, People.Essential: -1+ year working within a similar information security role. -Experience with Windows, Mac OSX and Linux. -Strong technical understanding of network fundamentals and common Internet protocols. -Strong technical understanding of the information security threat landscape (attack vectors and tools, best practices for securing systems and networks). -Strong Technical skills in the following technologies: -SIEM Tools (Preferably LogRhythm). -Develop SIEM Correlation Rules. -Parsing Logs. -Intrusion Detection and Prevention. -DDOS. -Firewalls & Rule Analysis. -Load balancers, Routers and Switches. -Wired and Wireless infrastructures. -Email/Web filtering technologies. -Virtualised environments/Cloud. -Deep Packet Analysis Tools. -Anti-Malware Systems/Solution. -Excellent understanding of security processes and technologies including Threat, Malware Analysis, Vulnerability Assessment, Security Monitoring. -Strong written and oral communication skills and ability to articulate, explain security events to the team and stakeholders. Desirable: -Ability to perform static or behaviour analysis of malware. -Penetration testing techniques and practices. -Knowledge and experience working with PCI, ISO 27000 standards, ITIL. -Forensics & Investigation Skills. -Experience with Service-Now. -Experience in Identity Access Management toolsets and processes. Qualification/Certification requirements (Desirable) -CISSP – Preferred. -CISM. -SANS Security Essentials (GSEC). -SANS Hacker Tools, Techniques, Exploit and Incident Handling (GCIH). -CISCO Certification eg: CCSP. -Bachelor’s Degree in Computer Science.

Senior Security Analyst (SOC) Barcelona 17-10-2017

Do you have good communication skills and do you want to work in an international environment and help people all around the world? If Dutch or Flemish is your mother tongue, this is your chance! Our client is an international company working for a Digital Service Provider, designing solutions and operating customized processing services around payment, from their office in Poblenou. They help customers all around the world once they have problems with their credit/debit cards. For their customer service team, they are looking for enthusiastic candidates who want to contribute to the customer satisfaction. As an E-payment Solutions Consultant, your responsibilities include: - Answering questions over the phone or by e-mail from your different customers all around the world - Giving advice and providing your customers with solutions and if needed send them through to the right solution center. - Maintaining a good relationship with your customers - Making sure that the all the questions and incidents are solved and documentedKey Languages: - Native level of Dutch or Flemish - Good level of English Core Skills/Experience: - Preferably experience with customer contact over the phone - Good communication skills and a team player - A positive attitude and enthusiasm - Motivation to contribute to customer satisfaction and their success

E-payment Solutions Consultant w/ Native level of Dutch or Flemish Barcelona 17-10-2017

Do you have great communication skills and would you like to work in a dynamic, personal and pleasant work environment? Are you a customer-oriented person and a problem-solver with a native level of Dutch or Flemish? Have a look! Our client is an international, young and centrally-located company that is working for a well-known Belgian telecommunication company. They offer their customers digital television, telephone contracts, and internet contracts in different countries. For the Customer Care team, they are looking for communicative and motivated candidates to contribute to the customer satisfaction. As a Telecommunication Customer Advisor, your responsibilities include: - Following the (paid) 6-week training, where they will teach you everything about the company, the products and client contact - Friendly answering the phone and helping your customers over phone and e-mail - Giving advice and offering them guidance and solutions for possible (technical) problems - Client support and providing information about different products and implementations - Remaining positive relationships with your clients and customers - Aiming for perfect customer satisfaction and filing your reportsKey Languages: - Native level of Dutch or Flemish - Good level of English Core Skills/Experience: - Preferably already existing experience with client contact - Perfect communication skills and a team-player - Positive attitude and flexible - Motivation for contributing to customer satisfaction and their client´s success

Telecommunication Customer Advisor w/ Native level of Dutch or Flemish Barcelona 17-10-2017

Are you passionate about travelling and would you like to help customers within your area? If you have experience in Customer Service and you have a Native level of Dutch, you should have a look! Our client is offering their customers exclusive and original weekends-trips all over the world. For more than 15 years they are the number 1 provider for fun, exciting and adventurous getaways. With their headquarters in Paris, they are currently looking for new talent for their office in Barcelona. As a Travel Agent, your responsibilities include: - Responding to requests for information about bookings of weekends, hotel information, services, etc. by phone and by email - Carrying out on behalf of clients telephone bookings or gift cards. - Making changes or cancellations on behalf of customers - Control of clients who have not completed our purchase. - Managing overbookings and refounds.Key Languages: - Native level of Dutch - Fluent level of Spanish or French Core Skills/Experiences: - Experience in Customer Service, preferably in the tourism sector - Excellent communication and writing skills - University degree or superior education in Tourism, Business, or similar - Dynamic, motivated and ambitious person - Proactive and team worker

Travel Agent w/ Native level of Dutch Barcelona 17-10-2017

Importante empresa líder mundial en aportar soluciones para la limpieza y la higiene ubicada en Viladecans precisa incorporar un administrativo/a. Sus funciones principales serán: - Control de acuerdos e información clave de clientes /precios / jerarquías. Esto incluye la verificación y coordinación de ofertas, y definición de clientes, precios y grados de jerarquías. - Mantenimiento de los cambios manuales de precios y su impacto en las ventas netas, que incluye la emisión de créditos, débitos, devoluciones, y bloqueos de pedidos debido a los cambios de precios. - Seguimiento del proceso de aumento de precios - Soporte en Promociones - Seguimiento de KPIs - Soporte de auditor/aía - Gestión de contratos de arrendamiento financiero Y otras tareas de Customer Services Back Office. Se requiere: -Experiencia previa en puesto similar. -Disponibilidad para viajar a otras localizaciones del grupo. -Conocimiento de EP & EPC -Nivel avanzado de SAP en SD Master Data y Deal Management -Conocimiento de EP & EPC -Conocimientos de nivel Intermedio/Avanzado de aplicaciones de oficina estándar (Google apps, Internet Explorer, Excel, Word & Powerpoint) -Inglés, nivel básico. -Conocimientos de portugués serán positivamente valorables. Se ofrece: Contrato: 6meses + incorporación a empresa Horario L-J de 8.00 a 17.00h, y V 08:00 a 15:00h (1hora de comida) Beneficios sociales:(Disponibilidad de Ticket restaurant siempre que realice jornada partida) Salario: 23.321,30 € brutos anuales

Administrativo Customer service para Back office Barcelona 16-10-2017