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Empresa

The job description: You will be part of an international online Travel Agency that offers flights, holiday packages, accommodation, car rental, cruises and train tickets across 31 countries worldwide. They work together with more than 100 airlines and 250.000 hotels around the world in 40.000 destinations. Responsibilities: As a Travel Agent you will be responsible for: -Arranging flights, insurance and accommodation -Using a booking system (Amadeus) to secure holidays -Advising clients on travel arrangements, e.g. visas and passports -Sending out tickets to clients -Keeping clients up to date with any changes -Dealing with complaints or refunds -Ensuring the complete reservations cycle, from the first telephone contact received until the verification of the customer satisfactionQualifications: -Education in Tourism and Hospitality is desired -An excellent level of English or Russian -An intermediate level of Spanish as a minimum (the 3 week training period will be given in Spanish) Experience: -At least 1 year experience in a travel agency, airline call centre, booking Call Centre or on line travel agency. Technical skills: - At least 6 months of working knowledge of Amadeus - Initially 4 month contract + 2 with the possibility of permanent incorporation depending on your performance.

Travel Agent with AMADEUS and English or Russian Barcelona 07-07-2017
Empresa

MAIN RESPONSIBILITIES: - Provide competent support for questions related to the medical as well as technical use of our products to our sales partners, key accounts and end customers. - Consult distribution partners using clinical background experience on how to position our products in the market. - Support the market development and give qualified market feedback and reports to the responsible sales manager and to our headquarters in Germany. - Ensure the continuous transfer of know-how for the regions of responsibility (e.g. product trainings, workshops). - Present the product portfolio during exhibitions, congresses and workshops with end customers. - Train our sales partners and end users extensively on the proper utilisation of our products. - Enlarge our direct sales in Spain. As Product Specialist, you will be reporting directly to the Country Manager in Spain as well as to the team in Germany. The office is located in Madrid; travel activity will amount to 50-60%.APPLICANT REQUIREMENTS: - Preclinical, clinical or nursing training (e.g. nursing background specialized in intensive care and anesthesia, respiratory therapist) or graduation in the corresponding fields. - Preferably, experience in the application of emergency medical devices in critical care, specifically in respiratory and cardiac care. - Fluency in English and experience in the use of medical terminology. - Intercultural competence. - Excellent self-management and ability to follow up multiple tasks effectively. - Charismatic and confident in regard to interactions with our sales partners, medical professionals and other clients. - Proactive, customer-oriented working style with dedication and reliability. - Self-motivated individual with strong ability to work independently as well as in a team. - Willingness to travel throughout Spain.

Product Specialist Spain (m/f) Madrid 07-07-2017
Empresa

Reporting to the Manager of the Support/Supervision Department your mission as a B2C Agent will be to support our clients (Restaurants) and to manage their needs. You will perform the following functions: - Manage incidents via phone and email. - Give technical support for our reservation software and solve related incidents. - Make the necessary changes on the website.- Native level French - High level of Spanish - High level of English or Italian - Customer service background

B2C Agent with Native Level of French Barcelona 07-07-2017
Empresa

As a Portuguese Travel Agent you will be responsible for: -Arranging flights, insurance and accommodation -Using a booking system (Amadeus) to secure holidays -Advising clients on travel arrangements, e.g. visas and passports -Sending out tickets to clients -Keeping clients up to date with any changes -Dealing with complaints or refunds -Ensuring the complete reservations cycle, from the first telephone contact received until the verification of the customer satisfactionQualifications: -Education in Tourism and Hospitality is desired -An excellent level of Portuguese -An intermediate level of Spanish as a minimum (the 3 week training period will be given in Spanish) Experience: -At least 1 year experience in a travel agency, airline call centre, booking Call Centre or on line travel agency. Technical skills: - At least 6 months of working knowledge of Amadeus

Travel Agent with Excellent Level of Portuguese Barcelona 07-07-2017
Empresa

We are recruiting a Spanish speaking Travel Agent with excellent knowledge of Amadeus to work with a worldwide leader in holiday packages and car rentals. This person will be responsible for assisting customers in finding their ideal holiday package at the most competitive price. As a Spanish Travel Agent you will be responsible for: -Arranging flights, insurance and accommodation -Using a booking system (Amadeus) to secure holidays -Advising clients on travel arrangements, e.g. visas and passports -Sending out tickets to clients -Keeping clients up to date with any changes -Dealing with complaints or refunds -Ensuring the complete reservations cycle, from the first telephone contact received until the verification of the customer satisfactionQualifications: -Education in Tourism and Hospitality is desired -An excellent level of Spanish Experience: -At least 1 year experience in a travel agency, airline call centre, booking Call Centre or on line travel agency. Technical skills: - At least 6 months of working knowledge of Amadeus

Travel Agent with Excellent Level of Spanish Barcelona 07-07-2017
Empresa

As a French Travel Agent you will be responsible for: -Arranging flights, insurance and accommodation -Using a booking system (Amadeus) to secure holidays -Advising clients on travel arrangements, e.g. visas and passports -Sending out tickets to clients -Keeping clients up to date with any changes -Dealing with complaints or refunds -Ensuring the complete reservations cycle, from the first telephone contact received until the verification of the customer satisfactionQualifications: -Education in Tourism and Hospitality is desired -An excellent level of French -An intermediate level of Spanish as a minimum (the 3 week training period will be given in Spanish) Experience: -At least 1 year experience in a travel agency, airline call centre, booking Call Centre or on line travel agency. Technical skills: - At least 6 months of working knowledge of Amadeus

Travel Agent with Excellent Level of French Barcelona 07-06-2017
Empresa

We are recruiting a Turkish speaking Travel Agent with excellent knowledge of Amadeus to work with a worldwide leader in holiday packages and car rentals. This person will be responsible for assisting customers in finding their ideal holiday package at the most competitive price. You will be part of an international online Travel Agency that offers flights, holiday packages, accommodation, car rental, cruises and train tickets across 31 countries worldwide. They work together with more than 100 airlines and 250.000 hotels around the world in 40.000 destinations. As a Turkish Travel Agent you will be responsible for: -Arranging flights, insurance and accommodation -Using a booking system (Amadeus) to secure holidays -Advising clients on travel arrangements, e.g. visas and passports -Sending out tickets to clients -Keeping clients up to date with any changes -Dealing with complaints or refunds -Ensuring the complete reservations cycle, from the first telephone contact received until the verification of the customer satisfactionQualifications: -Education in Tourism and Hospitality is desired -An excellent level of Turkish -An intermediate level of Spanish as a minimum (the 3 week training period will be given in Spanish) Experience: -At least 1 year experience in a travel agency, airline call centre, booking Call Centre or on line travel agency. Technical skills: - At least 6 months of working knowledge of Amadeus

Travel Agent with Excellent Level of Turkish Barcelona 07-06-2017
Empresa

Manage in performance improvement projects in financial institutions focused on strategic product design, customer segmentation, revenue improvement, growth strategy and process efficiency.Education and training: - BA in Economics and/or Business Administration, Engineer - Postgraduate / Masters will be valued Work experience (time, functions and industries): - 6 years managing retail banking products / customer segments. 3 years minimum on a financial institution. Consulting expertise is not required but appreciated. Languages: - English essential - Spanish, French, German and/or Italian will be an asset Computer skills / other knowledge: - MS Office (Word, Excel, Powerpoint and Access)

Manager in Performance Improvement Madrid 07-06-2017
Empresa

All over the world, Pfizer colleagues are working together to positively impact health for everyone, everywhere. Each position at Pfizer touches and contributes to the success of our business and our world. That's why, as one of the global leaders in the biopharmaceutical industry, Pfizer is committed to seeking out inspired new talent who share our core values and mission of making the world a healthier place. Right now, we are currently seeking for an: Audits & Compliance Technician - Algete, Madrid Main responsibilities - As assigned, independently conduct audits and assessments of raw material suppliers and contract manufacturers, to assess adherence to the concepts of cGMPs and compliance with requirements in the quality agreement and assuring that the supplier/contract manufacturer is executing all activities per Pfizer standards/expectations. Perform a follow-up as needed and maintain the appropriate database with any relevant information pertaining to the supplier/contract manufacturer - Ensure the creation and implementation and clear and timely action plans for issue resolution with appropriate escalation, communication and closure - Ensure compliant site Quality Systems - Prepare and participate in MSQA audits and BOHs Inspections to the site, ensuring successful results, and timely implementation/closure of action plans identified - Manage routine Customer Quality complaints for commercial Drug Products in PCOM and interactions with the Contractor Quality organization Education, Skills and Experience - University degree in pharmaceutical science, biology, chemistry, or related science - Minimum 3 years in a Quality role in the pharmaceutical industry, preferably with different functions including Quality, Manufacturing, Regulatory - Familiarity with computer systems QTS, PCOM, SMS is required - Full professional proficiency in both English and Spanish - Problem solving ability - Ability to work independently - Ability to collaborate with cross-functional groups

Audits & Compliance Technician Madrid 07-05-2017
Empresa

As a Customer Assistant Agent, you will be located in the travel department of the company where your main responsibilities will be: - Reception, opening and reimbursement records - Review and verification of the documentation file and case study of each contract - Implementation and validation of payment records - Record closure refunds - Customer Information or intermediary coverage - Management and inspection of filesWe are looking for candidates with the following experience, skills and qualifications: Qualifications - High Level of Spanish - High Level of English Experience - At least one year of experience in customer service - Experience in a helpdesk position would be a plus Soft skills - Excellent communication skills - Good telephone manner - Analytical personality - Stable professional background Other - Resident of Barcelona

Customer Assistance Agent with Excellent Spanish + English Barcelona 07-05-2017