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Do you have great communication skills and would you like to work in a dynamic, personal and pleasant work environment? Are you a customer-oriented person and a problem-solver with a native level of Dutch or Flemish? Have a look! Our client is an international, young and centrally-located company that is working for a well-known Belgian telecommunication company. They offer their customers digital television, telephone contracts, and internet contracts in different countries. For the Customer Care team, they are looking for communicative and motivated candidates to contribute to the customer satisfaction. As a Telecommunication Customer Advisor, your responsibilities include: - Following the (paid) 6-week training, where they will teach you everything about the company, the products and client contact - Friendly answering the phone and helping your customers over phone and e-mail - Giving advice and offering them guidance and solutions for possible (technical) problems - Client support and providing information about different products and implementations - Remaining positive relationships with your clients and customers - Aiming for perfect customer satisfaction and filing your reportsKey Languages: - Native level of Dutch or Flemish - Good level of English Core Skills/Experience: - Preferably already existing experience with client contact - Perfect communication skills and a team-player - Positive attitude and flexible - Motivation for contributing to customer satisfaction and their client´s success

Telecommunication Customer Advisor w/ Native level of Dutch or Flemish Barcelona 17-10-2017

We expect a project manager to perform a wide range of duties, including: planning, implementation, and task tracking to keep the project under control in terms of cost, time and quality.    Responsibilities: -Create a detailed work plan which identifies and sequences the activities needed to complete the project. -Ensure that project is developed according to established policies and procedures and review the quality to ensure that it meets the project standards. -Identify the resources required to complete the project. -Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project. - Establish a communication schedule to update stakeholders for the different phases of the project. - Ability to prioritize several tasks involving: incident resolution, project delivery.  - Assume total ownership of project/product.   - At least 2 years of project management experience - Knowledge of waterfall and agile project methodologies·         - Able to lead and inspire project team members - Good verbal and written communication in Spanish and English   Recommended:   - Knowledge of JIRA and Confluence - Knowledge of .NET architecture - Speaks Catalan

Project Manager Junior Barcelona 16-10-2017

Importante multinacional con sede en Cantabria precisa de un director de operaciones para realizar las siguientes funciones: - Labores de análisis y propuesta de soluciones del sistema en el departamento de operaciones informáticas para realizar la configuración de sistemas y soluciones para la puesta en práctica analizando las exigencias operacionales y desarrollando un plan de puesta en práctica. - En estrecha colaboración con el departamento de ventas para presentar nuevas soluciones con clientes en presentaciones. - Supervisión del éxito de los nuevos procesos, registrando y detectando nuevas necesidades. Se requiere: - Ingeniería Informática o Telecomunicaciones. - Capacidad analítica - Alto nivel de inglés. - Capacidad de planificación y organización. - Amplios conocimientos de nuevas tecnologías. - Experiencia en la utilización de sistemas de dirección de transporte y de depósito. - Habilidades interpersonales. - Capacidad de trabajar de forma autónoma y en equipo. - Habilidades comunicativas. - Capacidad de aprendizaje y de resolución de problemas. Se ofrece: - Contrato laboral. - Remuneración negociable según valía. - Posibilidad de posterior incorporación a la plantilla de la empresa usuaria.


- Data, Reporting & Analytics analyst. - Work in the Global HR Data Team at all levels of the business focused mainly on the data readiness and preparation of files for import to SuccessFactors. - Manage the collection of files from multiple business owners. - Manage the load lifecycle within expected timeframe. - Ability to validate a high number of reports with large volumes of data. - Work in the global implementation phase of SAP SuccessFactors.- Strong experience in Excel. - Clear communication skills to provide concise feedback to business owners. - Excellent problem-solving capabilities and superior analytical skills. - Spanish and English Speaker

Analista de Datos en Dpto. de RRHH Madrid 09-10-2017

<b><span style="text-decoration: underline">Main Accountabilities:</span></b><div><br /></div><div><b>Field Sales Management</b>&nbsp;</div><div><ul><li>Manage external field sales agency (Tender, Budget, Monthly KPI's, etc,...).&nbsp;</li><li>Activate and scale-up ABI's defined off-trade levers in the field.&nbsp;</li><li>Implement defined POC call strategy.&nbsp;</li><li>Regularly review POC base and adjust to changing market requirements.&nbsp;</li><li>Ensure the correct implementation of the Commercial strategy in the off Trade Channel stores: Promotional plan, avoid out of stocks, negotiate additional displays, improve facings and negotiate local agreements.&nbsp;</li><li>Manage and control budget for agency fees and free beer.&nbsp;</li><li>Develop guidelines and training documents to improve execution of merchandisers. &nbsp;</li></ul><div><br /></div><b>Coordination between all ABI departments (KAM, Trade Marketing, Marketing, Tech Sales) and Field team (merchandisers)</b></div><div><ul><li>Translate promotional activities into work instructions for field team.&nbsp;</li><li>Implement and Control standard activations developed by TM and agreed by NAM/KAM with Retailers.&nbsp;</li><li>Regular collaboration with KAM and Trade Marketing teams.&nbsp;</li><li>Define an agreed way to improve customer results&nbsp; </li></ul><b><div><b><br /></b></div>Analysis and Definition</b>&nbsp;</div><div><ul><li>Analyse market information available in field area to ensure business understanding.&nbsp;</li><li>Implement and structure way to gather and analyse most important KPI's.&nbsp;</li><li>Build up and monitor POC universe to visit per merchandiser.&nbsp;</li><li>Actively participate, supporting the KAM team, in the definition of the Off Trade Channel Accounts Strategy in terms of field execution.&nbsp;</li><li>Identify new business opportunities and work together with Tech Sales to develop an optimal POC segmentation.&nbsp; </li></ul><div><br /></div><b>Information Management</b>&nbsp;</div><div><ul><li>Manage reporting activities of external agency&nbsp;</li><li>Develop and improve reports&nbsp;</li><li>Generate and analyse reports for weekly review meetings (external and internal)&nbsp;</li><li>Communicate the right information & liaise with other departments to assure processes and information is properly managed &nbsp;</li></ul><div><br /></div><b>Audit</b>&nbsp;</div><div><ul><li>Guanrantee the agreed service level by daily/weekly audits to ensure KPI achievement and perfect exectution.</li><li>&nbsp;Daily picture check, weekly field visits, etc.</li></ul></div><div><br /></div><b>Education:</b>&nbsp; <div><ul><li>University degree in Business Administration or similar&nbsp; </li></ul><b>Experience:</b>&nbsp;</div><div><ul><li>Minimum 2 years' experience in sales area in Off Trade Channel.&nbsp; </li></ul><b>Skills:</b>&nbsp;</div><div><ul><li>Technical skills.&nbsp;</li><li>Computer Skills.&nbsp;</li><li>Extensive Market Knowledge.&nbsp;</li><li>Strong analytical skills Analitical and Microsoft Office tools Knowledge and main market indicators (Nielsen)&nbsp;</li><li>Off trade market Knowledge&nbsp; </li></ul><b>Attitudes:</b>&nbsp;</div><div><ul><li>Great interpersonal and communication skills: building relationships, ability to listen, communicate and express views to all clients across multi sectors and different levels of seniority.&nbsp;</li><li>Teamwork.&nbsp;</li><li>Analytical skills: management of information, analysis and problem solving.&nbsp;</li><li>Ability to identify and act upon opportunities to increase client accounts.&nbsp;</li><li>Managing and Motivational skills.&nbsp;</li><li>Customer Service Orientation.&nbsp;</li><li>Leadership.&nbsp;</li><li>Organizations skills: planning, preparation, follow up.&nbsp;</li><li>High liability.&nbsp;</li><li>Highly self-motivated and conscientious.&nbsp;</li><li>Problem solving abilities.&nbsp;</li><li>Flexibility.&nbsp;</li><li>Adaptability.&nbsp;</li><li>High reliability, integrity.&nbsp;</li><li>Strong results orientated.&nbsp;</li><li>Capacity to learn in and stress resistant &nbsp;</li><li>Languages: Perfectly fluent spoken and written Spanish English fluent</li></ul></div>

Field Sales Manager Madrid 05-10-2017

Role Profile Responsible for correct management of Sales and Service orders needed by the Company, such as products for sales (machines, spares) as well as products being used in the Supply Chain (raw materials, consumables). Manages orders following Company procedures and ensures correct handling of orders to customers informing them of the availability, price and delays. Responsible for contacting customers by providing support to the Purchasing department. Maintains proper flow of information to those who have ordered the goods. The Sales activity is done by planning and using the analysis tools and correct management of stock through continuous replenishment and demand forecasting. Key Responsibilities •Sales optimization with the objective of efficiency and maximising savings •Tracking orders to countries and parts dealers •Follow up and control of stock levels •Monitoring of expected demand for stock and efficient allocation of the available materials •Ensure the success of sales orders through following documentation processes and best practices. •Reporting •Use of statistical tool for stock management •Contribute to Sales targets and forecasts •Proactively looking for improvements in costs and service. •Support implementation of plans for Supply Chain (e.g.: policies, programmes and initiatives)Experience and Qualifications •Business or Administracion degree or similar •High level of Spanish and English (written and spoken). A good level of French is desirable. •Experience in service-orientated companies •Experience in a company which manages spares activity is advantageous •Competent in Microsoft Office, especially Excel. •Advanced user in IT solutions and ERPs such as: MFG, SAP, Oracle •Focused and organised person, goal-orientated •Used to working in Continuous Improvement Environments

Sales Support Administrator Madrid 05-10-2017

<div><br /></div>The candidate will manage key projects and transformations with Spanish carriers.&nbsp;To succeed in his job, he will need to be able to operate with the management of our main Spanish carriers.&nbsp; <div><br /></div><div><b>Other activities may include:</b>&nbsp; </div><div><ul><li>Owns a critical part of the customer experience by ensuring customer packages are being delivered within promise whilst using available resources more effectively &nbsp;</li><li>Manages and audits transportation system configurations&nbsp;</li><li>Executes weekly performance management metrics reviews for outbound transportation and derive improvement plans from it&nbsp;</li><li>Drives continuous improvement initiatives with carriers, fulfillment centers, customer service and Retail teams to improve customer experience, costs or processes&nbsp;</li><li>Supports new project launches by taking ownership for the operational success&nbsp;</li><li>Drives successful Q4 preparation and execution&nbsp;</li><li>Ensures sufficient capacity is available in the network&nbsp;</li><li>Supports the Operations Planning (OP) Process for performance and costs&nbsp;</li><li>Prepares and leads recurrent Ops calls, daily business reviews, WBRs, QBRs, CS workshops&nbsp;</li><li>Manages Transportation related escalations in France&nbsp;</li><li>Drives root-cause analysis and the successful implementation of corrective actions with causing parties to improve service or cost, or to resolve a problem,&nbsp;</li><li>Maintains and improves communication flows with main stakeholders ensuring full visibility for transportation&nbsp;</li><li>Promotes and develop an atmosphere which is receptive and adaptable to business changes&nbsp;</li><li>Promotes safe working practice, achieve and maintain high standards of health and safety</li></ul></div><div><br /></div><b>BASIC QUALIFICATIONS</b>&nbsp; <div><ul><li>5 years of experience gained in the Transportation sector, preferably within the French parcel carrier network, ideally in a similar role in a fast-paced environment&nbsp;</li><li>A degree in Business, Economics, Logistics, Engineering, Mathematics or similar field&nbsp;</li><li>Project management experience Strong analytical mind and advanced&nbsp;</li><li>Excel skills Fluent written and spoken Spanish and English, ability to write reports&nbsp;</li><li>Excellent interpersonal skills&nbsp;</li></ul><div><br /></div><b>PREFERRED QUALIFICATIONS</b>&nbsp;</div><div><ul><li>MBA SQL Consulting experience is a plus&nbsp;</li><li>French or Italian is a plus</li></ul></div>

Transport Manager (m/f) Madrid 05-10-2017

Job Purpose.- (General Profile Description): Responsible for correct Management of material and services orders needed by the Company, as products for sales (accesories, machines, spares), but also products being used in the Supply Chain (raw materials, consumables) and other products/services needed for the normal development of the Company. Creates the Purchase Orders under the umbrella of GLORY procedures and takes care of the correct performance from Suppliers. Maintains the correct information and workflow with the merchandise petitioners. Makes the first Check to the invoices, ensuring the correct reception of goods and services at the minimum cost established. The procurement activity is done by planning and using the analysis tools and correct management of Stock based in continuous replenishment and Demand Estimation. Under supervision and strategy marked by GLORY, makes, among others, the following tasks: - Optimisation of procurement in an environment or efficiency and optimising savings - Follow up and control of stock levels and forecasted demand in order to create orders. - Follow and check of expenditure levels of the activity. - Ensure the good end of the Orders and following of the information and correct documentation processes along all the flow and following GLORY best practices. - Reports. - All tasks must be done under the umbrella of GLORY Conduct Code. Responsabilities: • Manages day by day operations following the rules and procedures, and acts with integrity into Conduct Code in his/her responsibility area. • Objectives orientated in order to achieve the Procurement Goals and into the Forecasts and Budget premises. • Using statistical Tools for Stock Management. • Proactive looking in improvements in costs and service. • Support in implementation of plans (strategic,, policies, programs and initiatives for Supply Chain) for success desing in his / her influence area. • Creates and supports a safety working environment that promotes team working orientation. • Sociability skills, is able of identificate problems taking them as improvement opportunities. Marked service-focused profile- Administration degree. 3+ years of experience in Procurement Departments. - High level of English written and spoken. Other European languages are welcome. Specially interested if some knowledge of Japanese / Chinese. - Experience in Service orientated companies, specially if experience with Companies managing some spares activity. - High competente in Office Tools, specially Excel. - Advanced user in IT solutions type ERPS: MFG, SAP, Oracle... - Focused and organised person, objectives orientated. - Used to work in Continuous Improvement Environments.

Técnico de suministros (Supply Planner) Madrid 03-10-2017

Desde Spring, nos encontramos seleccionado perfil Manufacturing and Serialization System Expert para incorporación directa en la plantilla de nuestro cliente referente en el sector farma. The Manufacturing and Serialization Systems Expert works on the implementation and operation of pharmaceutical production and serialization systems. Member of the Information Systems department, he/she collaborates with business key users and process owners of Engineering, Production, Lean and Quality functions. With a solid experience in manufacturing and serialization processes, he/she provides technical expertise, implementing system solutions in alignment with internal Quality procedures and external regulatory requirements. The Manufacturing and Serialization Systems Expert collaborates with other areas of the Information Systems department, ensuring consistent systems architecture and the application of IS policies and methodologies. The position is based in Orleans, with travels to other Famar BU´s based on projects requirements. Scope and relations Reporting to IS Business Partnership Manager- Manufacturing & Industrial Line management of 1-3 internal FTE´s and 3-5 External HE´s Job scope All Famar sites Internal relationships IS, Engineering, Production,Quality, Lean External relationships External consultants and developers, technical providers Background and skills - University degree in Information & Communication Technology (ICT) or at least 3 years´ practice in business analyst or project management roles. - Solid experience in Manufacturing (MES) and Serialization processes and solutions, preferably on systems like LAETUS and ACTEMIUM (Serialization), SIMATIC IT EBR (Weigh & Dispense, MES, Electronic Batch Record). - Knowledge of Laboratory systems (LAS, LJMS, CDS), Building automation systems (BMS) and programming skills inC and ASP.NET will be beneficial. - Project Management experience in systems implementation projects, involving multi-functional and multi-cultural teams. - Good communication and negotiation skills and familiarity with change management and costs control. - Good English knowledge, both spoken and written. Fluency in other languages is beneficial. Responsibilities - The Manufacturing and Serialization Systems Expert is part of the Manufacturing and Industrial IS team, in charge for the support and development of Famar industrial systems. - He/she liaises with key users for the implementation and operation of global and local systems projects, with a specific focus on serialization and MES projects where he/she covers a systems expert role. - He/she manages IS projects, delivering solutions in line with agreed quality, budget and timing, managing project resources and project risks. - He/she collaborates with IS, Quality and Business colleagues in the definition of User Requirements Specification, Functional and Design Specifications, as well as in the test and validation phases. - He/she ensure the proper implementation of project reporting, systems documentation, training material and the delivery of users training. - He/she operates and administers MES and serialization systems, in line with business requirements and agreed SLA´s, monitoring performances and capacity. - He/she applies Quality and Information Systems policies and procedures, as well as GxP and systems validation procedures. - He/she coordinates external providers, applying Company development standards and policies and ensuring the integrity, quality and documentation of their programming and support activities.

Manufacturing and Serialization System Expert Madrid 03-10-2017

K-LAGAN is looking for professionals from Juniors to Seniors to join a multidisciplinar development team, with teamwork capacity, commitment, able to take on new challenges, desire to join an innovative project and to grow professionally. We need to increase our Electronic Engineer department in different areas like: Software Development, System Architecture or Software Application. We are hiring ELECTRONIC SOFTWARE ENGINEERS with at least 3-5 years of experience. Main responsibilities: Software requirements analysis. Software Design or Software Testing according customer requirements and customer milestones. Internal Design reviews against design specs. Design Review with suppliers and customers. Software Process Development. Functional Safety task (Concept, Reviews). K-LAGAN is a strategic engineering company and technological and industrial consultancy nationally and internationally. We work towards a common goal: to build tomorrow's enterprise and help individuals and companies around the world develop their potential to the fullest, by being a healthy, responsible and committed to society and the environment business. At K-LAGAN we care for people and their future. We are a participative company and our working model is based on mutual cooperation and long-term relationships. We prioritize motivation, continuous learning and wellbeing of our employees. Moreover, our privileged position in the market allows us to offer our professionals interesting career plans with different alternatives for their development and growthEngineering degree in Electronics, Telecommunications or IT. Experience in embedded systems programmed in high-level language Knowledge in AUTOSAR /MISRA C software architecture/OSEK operating system. Eclipse/ Matlab -Simulink /CAN - LIN programs simulation / SVN. Minimum 3 years' experience in designing Software microcontroller products. Embedded software development. Knowledge in implementation of the RTOS, drivers and critical applications. High level of English mandatory. Valuable German or French language. Experience and knowledge on SW application development process in automotive, aerospace or railway applications. Valuable Experience in some of these areas: Development in C / C++ / Labview languages, scripts design, modeling languages (Matlab tool chain or similar). Experience on microcontroller (Freescale, ST, PIC, NEC, ..). Experience in the processes of Functional Safety in Automotive (ISO 26262) or aerospace or railway. Experience on Embedded software technologies (Architectures, OS, ...). Experience on Design tooling (Configuration Management, requirement tools, High Level design tools, electronic lab tooling, embedded software tooling - emulator, debugger, ...) Software Quality Assurance process, experience in the development process and software validation. Automotive SPICE, CMMI.

Electronic Software Engineers Barcelona 03-10-2017