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¿Buscas empleo de services? Tenemos 21.598 empleos vacantes de services, elige las ofertas de empleo que mejor se adapten a tu perfil en nuestra bolsa de trabajo. Tenemos puestos vacantes en poblaciones como Zaragoza Madrid Barcelona Vizcaya y en Barcelona.

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Empresa

Do you have experience in managing accounts and are you looking for a new position? Are you structured, reliable and not afraid to take on a new challenge? If Dutch/Flemish and French are your native languages, we are looking for you! Our client is an international, young and centrally-located company working for an E-payment solutions company. This company creates and operates digital platforms that handle all the transactions between an organization, its partners, and its customers. They are the European leader in the payment and transactional services industry. They provide among others terminals to their customers (B2B). For their Client Support Team they are now looking for someone who will manage the Corporate accounts and will autonomously work as a key account manager. As a Key Account Specialist, where you are part of the Client Support Team, your responsibilities include: - Working closely with the corporate Account Manager and the Service Delivery Manager of your corporate clients - You are the contact person for all corporate clients. You will be available to assist them with their (financial) requests and questions - When a client does a request you will be assisting them during the entire process - Building a long-term relationship with your clients and keep them satisfied - Updating and managing the Client´s data in the CRM-systemKey Languages: - Native level of Dutch/Flemish and French - Upper-advanced level of English - Knowledge of German is a plus Core Skills/Experience: - Bachelor degree (or equal knowledge due to work experience) - 2/3 years experience working with clients (B2B) - Advanced knowledge of MS Office and Excel - You are strongly client oriented and you have an organized and precise work style - You can be flexible and find solutions - Strong analytical skills and the ability to find relations and connections - You are able to work individually, but you are a team player at the same time - You have affinity with numbers - Experience with IT systems is a plus (Oracle, SAP, Webfocus)

Key Account Specialist w/ Native level of Dutch and French Barcelona 18-08-2017
Empresa

Do you have good communication skills and do you want to work in an international environment and help people all around the world? If Dutch or Flemish is your mother tongue, this is your chance! Our client is an international company working for a Digital Service Provider, designing solutions and operating customized processing services around payment, from their office in Poblenou. They help customers all around the world once they have problems with their credit/debit cards. For their customer service team, they are looking for enthusiastic candidates who want to contribute to the customer satisfaction. As an E-payment Solutions Consultant?, your responsibilities include: - Answering questions over the phone or by e-mail from your different customers all around the world - Giving advice and providing your customers with solutions and if needed send them through to the right solution centre. - Maintaining a good relationship with your customers - Making sure that the all the questions and incidents are solved and documentedKey Languages: - Native level of Dutch or Flemish - Good level English Core Skills/Experience: - Preferably experience with customer contact over the phone - Good communication skills and a team player - A positive attitude and enthusiasm - Motivation to contribute to customer satisfaction and their success

E-payment Solutions Consultant w/ Native level of Dutch or Flemish Barcelona 18-08-2017
Empresa

<p>We are Amazon; we pioneer. </p><p> Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further.&nbsp;</p><div><br /></div><div> <p> Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.&nbsp;</p></div><div><br /></div><div> <p> To help us maintain our high standards of service, we are seeking experienced, innovative, hands-on, and customer-obsessed Trainers to play a critical role in improving safety, productivity and the overall customer experience. The Learning & Development team is responsible for supporting change within the sites and for ensuring that all Associates are provided with the appropriate skills and tools to reach new heights of success. The L&D team is also responsible for hosting inductions, cross training, performing skills assessment and delivering Health & Safety training.&nbsp;</p></div><div><br /></div><div> <p> As a Trainer, you will play a critical role in supporting Amazon Sortation functions with all training requirements and will report directly to the Learning Manager. Operational trainers help with the ongoing learning and refresher training for Amazon Associates, enabling them to fulfil their potential within their organization. Our Trainers are proactive rather than reactive, assessing the skills and knowledge within our organization and determining what training is needed to insure operational best practice and delivering it, providing clear return on investment.&nbsp;</p></div><div><br /></div><div> <p> Responsibilities: </p><p> The ideal candidate requires operational training experience gained within a multi-site operation, ideally within a transportation, warehouse environment or a similar international fast paced customer driven environment as you will be responsible for: </p><li><ul><li>Coordinating the execution of agreed upon onboarding of all new hires and cross-training initiatives </li><li>Supporting each site operation in aligning to network approved and consistent standards </li><li>Locally supporting the deployment of central projects </li><li>Delivering refresher training on critical process and compliance topics · Tracking training activity and permission management </li><li>Supporting the centralised L&D team to produce new materials for in-house training activity </li><li>Auditing training programs and records </li><li>Building and coordinating an efficient and multilingual Instructor network, in order to support linguistic diversity within our Associate population. </li><li>Acting as an ambassadors for Amazon Core Values and Leadership Principles</li></ul></li></div><div><br /></div><b></b><p><b>BASIC QUALIFICATIONS</b> </p><p> Essential Skills </p><ul><li>Well-developed observational and analytical skills </li><li>Strong communications and presentation skills – you need to be able to Earn Trust and inspire large groups of individuals to strive for excellence and raise the bar </li><li>A methodical and logical approach </li><li>Flexible to work shifts/nights/weekends as needed – Amazon Logistics is a 24/7 operation </li><li>A strong sense of personal and professional integrity </li><li>Bias for action and the ability to Invent & Simplify </li><li>A keen attention to detail and strong understanding of Health & Safety protocols. You should be able to identify and address safety hazards within the work area </li><li>Be a positive role model </li><li>Strong team-work mentality </li><li>Shows a drive for improvement of learning and design processes</li><li>&nbsp;Shows determination </li><li>A basic understanding of project management </li><li>Fluent knowledge of Spanish <br /></li></ul><p> </p><div><br /></div><b></b><p><b>PREFERRED QUALIFICATIONS</b> </p><p> Preferable skills </p><ul><li>Fluent knowledge of other EU languages </li><li>Intermediate-Advanced proficiency with MS Office packages, particularly Word, Excel & PowerPoint</li></ul>

Amazon Transport Services - Sortation Trainer Madrid 18-08-2017
Empresa

As a Customer Service Representative with French, you will be working in the Customer Service division, reporting to the Team Leader. Your objective will be to deliver a world-class customer experience for clients. You will be responsible for: -Understand customers’ needs through excellent questioning skills -Manage incoming inquiries over the phone and email about products and services from owners, agencies, and travelers taking ownership to deliver an outstanding resolution to customers ensuring they are completely delighted, first time every time -Position relevant products or services to our customers -Committed to continually deliver new ways to help Owners succeed in their Holiday rentals business -Provide ideas to improve our customer experienceWe are looking for a person with the following qualifications, experience and skills: Qualifications -Native French (C2) in addition to Spanish/English (Spoken and written) Experience -One or more year of customer service experience (in contact centers preferred but not essential) Skills -High standards of computer literacy and keyboarding skills -Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.) Softskills -Focus on Customer Loyalty -Highly motivated, focused passionate about connecting to the customer -Strong verbal and written communication skills -Professionalism and team work -Maintain calmness under pressure

Customer Service Representative with Native French Madrid 18-08-2017
Empresa

From Crit Interim we currently looking for a German native level for a multinational company in technology and services. It is a customer service to answering calls and give relevant associated information for different campaings. WE ARE OFFERING: Stable employment Hours: 39h / week Desde Crit Interim precisamos incorporar en una empresa líder en el sector de comercio electrónico a un AGENTE DE ATENCIÓN AL CLIENTE CON ALEMÁN NATIVO para su equipo de trabajo. En la actualidad buscamos personas que estén deseando aportar todo su compromiso y responsabilidad en el resultado de los mismos. Funciones : · Atención telefónica a clientes y resolución de incidencias. · Asesoramiento, orientación y resolución de dudas e incidencias de los clientes. · Consecución de la máxima satisfacción de los clientes asignados. · Funciones administrativas varias. Se ofrece · Contratación a través de ETT · Campaña temporal con posibilidad de continuidad · Jornada de 39h semanales · Buen ambiente laboral-German native level -Strong verbal and written communication skills -One or more years of customer service experience -Total availability · Disponibilidad para incorporación inmediata · Alemán nativo · Experiencia en puesto similar

Customer service con alemán nativo Barcelona 18-08-2017
Empresa

Do you want to be a driver of innovation, and be part of one of the futures most important visions ? You may be looking to use your professional skills to take the next step in your career ? If you are a skilled and passionate team player, looking for the opportunity to make a real difference, you could be exactly the person we are looking for! Our motivated team in Madrid is looking for a dedicated Head of Program Management to drive the business to the next level. We offer you an international, highly motivated, and constantly evolving working environment, and a chance to develop your professional skills and knowledge further. Main job objectives It will be the objective of the position holder, to work alongside our international corporate clients in the insurance, pharmaceutical, banking and retail industries primarily in Switzerland, Germany and Spain. As well as on-boarding and observing the performance of the engagement programs, you will suggest measures and activities, to ensure full customer satisfaction (engagement level of consumers, retention and churn rates etc.) Key responsibilities (70% Project Management / 20% Content Management / 10% Support) * Play an integral role in new business pitches and take full responsibility for the effective on-boarding of new clients * Be responsible for the retention of current and future clients * Ensure resource availability and allocation * Improve the quality of our products and services to ensure our customers’ satisfaction * Manage all changes to the project baselines for scope, budget, schedule, quality and cost and evaluate the impact of that change on the project * Effectively perform project risk management to minimise any potential problems * Create Visionarity’s customer journey map * Collaborate with sales to grow and develop existing customers * Align with IT on priorities within the R&D roadmap Desired Skills and Experience * At least 8 years’ experience in program management activities is highly desirable * A trustworthy personality that can secure and build-up committed and trustworthy relationships with stakeholders in a global environment * Excellent communication skills * A high level of personal drive, independent work style, as well as results * Advanced ability to adapt well to an ever changing environment * German native speaker (Swiss German a plus)/ fluent English – ideally bilingual * Agency / Direct marketing / Loyalty / Program management background * Service / Customer oriented * Affinity to technology (Apps) * Success driven / good understanding of various KPIs (retention, churn, ARPU, attrition...) * Willing to travel to Europe on a monthly basis The role is based in Madrid, covering the central European markets. This will be the first function in program management; building up a team in the future can be expected. The role is answering to the CEO directly. As well as offering an attractive compensation package we put the emphasis on your personal and professional development in an inspiring international environment Visionarity helps to exploit prevention as a reliable and active element of health management. Measurable & controllable! The company was founded in 2012, and delivers a digital mHealth platform to employers, insurers and stakeholders of the health care system. Visionarity helps to engage people in healthier lifestyles, to help to control costs, caused from chronicle diseases like Obesity, Diabetes, Burn-Out. Visionarity is based in Basel and Madrid, covering the European markets. If you are interested send us your CV at

Head of Program Management Madrid 16-08-2017
Empresa

Important Company in Arganda del Rey need a Field Service Engineer. Responsibilities: -Manage installations of processing equipment, prepare customer site, set up the machine and provide support during the commisioning -execute the planned preventive maintenance activities to a high stantard and line with agreed procedures -ensure effective and reliable operation line equipment -Analyze, troubleshoot and resolve technical malfunctions and breakdowns -reduce customers´operational cost, ensure high level of customer satisfaction by providing high quality services -relationship with customers -reporting -work in accordance with all safety and requirements. Se requiere: Bachelor´s degree or above in mechanical and electrical o automation engineering High level of english 3 years of practical experience in similar duties Willingness to travel (90% of working time) Programming skills on Siemens Step7 Programming skills on Tia Portal, RS Logic 500 and HMI valued Driving license Se ofrece: Internal contract Atractive salary Start inmediatly on Septembre 2017

Field Service Engineer Madrid 14-08-2017
Empresa

JATO are searching for a Consultant to work closely with our clients in order to understand their needs and provide high-quality customised analysis and reporting solutions. We are looking for a Subject Matter Expert with practical automotive experience working at an OEM, able to work in a client-facing role to understand a customer's business requirements and have a structured approach and ability to manage several projects simultaneously ?? This position will require 20-30% travel and the ideal candidate is to be based in Madrid. Responsibilities: • With focus on Spain, form part of a client engagement team meeting with end users of our data and solutions within the client organisations, working to understand client needs and requirements and defining solutions. • Maintain a close working relationship with the Sales Team, both locally and regionally/globally to drive awareness of analysis capabilities and to develop new solutions for our existing and potential clients. • Create analysis solutions for clients, developing methodology to address the core problem presented. Deliver presentation of completed solutions. • Plan and coordinate development of reports and analysis for clients, ensuring their timely delivery • Perform QA of reports to ensure a consistently high quality standard exceeding client expectations Qualifications: • Excellent oral and written communication skills. • Written and oral fluency in the English language • Self-motivated and able to manage multiple projects simultaneously • Detail oriented with excellent analytical, mathematical and problem solving skills • Possess an understanding of the complexities of the automotive industry, particularly within OEM & OES arenas, coupled with an ability provide thought leadership in creating solutions & services to help support client needs. • Highly proficient with database analysis and report building, advanced knowledge of Microsoft Excel required Experience: • 3/5 years' experience managing a pricing management/strategy, product marketing or volume/sales planning function within the automotive industry • University degree or equivalent work experience in related field (DB analysis, quantitative analysis, marketing sciences, statistics, mathematics, business

Analysis & Reporting Consultant Madrid 14-08-2017
Empresa

Serinsa SL precisa incorporar para su central en PALMA DE MALLORCA dos programadores Java web SENIOR con el siguiente perfil: Requisitos generales: · Formación FP Informática o Ingeniería técnica. · Mínimo de experiencia en puesto similar: 2 años. Conocimientos técnicos: - Java J2EE - Spring - Ibatis / Myibatis / Hibernate - Webservices. - Maven. - Json / Rest - HTML CSS JQUERY SE OFRECE: - Contrato fijo. Es trabajo estable, de calidad y con buenas perspectivas de carrera. - Entre 24 y 30.000 Euros brutos anuales. - 22 Días laborales de vacaciones. - Proyectos interesantes de tamaño internacional. - Ambiente de trabajo altamente técnico y profesional. Buen ambiente de trabajo. - Posibilidades reales de promoción. - Seguro de vida. SE DEBE ESTABLECER LA RESIDENCIA EN MALLORCA EN CASO DE VIVIR FUERA DE LA ISLA.Los especificados en la oferta. Se debe establecer la residencia en Mallorca en caso de vivir fuera de la isla.

Programador Java J2ee Zaragoza 14-08-2017
Empresa

Serinsa SL precisa incorporar para su central en PALMA DE MALLORCA dos programadores Java web SENIOR con el siguiente perfil: Requisitos generales: · Formación FP Informática o Ingeniería técnica. · Mínimo de experiencia en puesto similar: 2 años. Conocimientos técnicos: - Java J2EE - Spring - Ibatis / Myibatis / Hibernate - Webservices. - Maven. - Json / Rest - HTML CSS JQUERY SE OFRECE: - Contrato fijo. Es trabajo estable, de calidad y con buenas perspectivas de carrera. - Entre 24 y 30.000 Euros brutos anuales. - 22 Días laborales de vacaciones. - Proyectos interesantes de tamaño internacional. - Ambiente de trabajo altamente técnico y profesional. Buen ambiente de trabajo. - Posibilidades reales de promoción. - Seguro de vida. SE DEBE ESTABLECER LA RESIDENCIA EN MALLORCA EN CASO DE VIVIR FUERA DE LA ISLA.Los especificados en la oferta. Se debe establecer la residencia en Mallorca en caso de vivir fuera de la isla.

Programador Java J2ee Vizcaya 14-08-2017