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Empresa

¡Seguimos creciendo en todos nuestros proyectos y además nos comprometemos con nuevos clientes! Ampliamos nuestro equipo de teleoperadores de nuestro Salescenter de Madrid (Suanzes). Te incorporarás de manera inmediata a trabajar en las acciones estables y otros nuevos pero muy retadores también que ofrecemos a nuestros clientes. Somos una multinacional especializada en la creación y gestión de equipos comerciales, si no tienes experiencia no pasa nada, nosotros sí y te formamos. Aprendemos, avanzamos y nos especializamos juntos: Según el Financial Times, ocupamos el puesto décimo en volumen de facturación entre las empresas españolas y el 62 en el ranking de Europa. Además somos la 1ª compañía de nuestro país en número de empleados y la 2ª nivel europea. ¡Este triunfo es de todos los empleados y queremos compartirlo!-Estudios mínimos Educación Secundaria Obligatoria.

Incorporación inmediata de 100 teleoperadores Madrid 20-09-2017
Empresa

¡Seguimos creciendo! Ampliamos nuestro equipo de teleoperadores de nuestro Salescenter de Madrid (Suanzes). Te incorporarás en proyecto estable con el que llevamos más de 4 años de acción comercial para la emisión de llamadas para ofrecer una línea de crédito. Somos una multinacional especializada en la creación y gestión de equipos comerciales. Si tienes ganas de aprender únete a una empresa en pleno crecimiento: Según el Financial Times, ocupamos el puesto décimo en volumen de facturación entre las empresas españolas y el 62 en el ranking de Europa. Además somos la 1ª compañía de nuestro país en número de empleados y la 2ª nivel europea. ¡Este triunfo es de todos los empleados y queremos compartirlo!-Estudios mínimos Educación Secundaria Obligatoria

Teleoperador /a 39 horas l-v Madrid 14-09-2017
Empresa

¡Seguimos creciendo! Ampliamos nuestro equipo de teleoperadores en Barcelona en nuestro nuevo Salescenter de Hospitalet. Os incorporareis en proyecto nacional estable de recepción de llamadas de clientes para importante entidad bancaria. Somos una multinacional especializada en la creación y gestión de equipos comerciales. Si tienes ganas de aprender únete a una empresa en pleno crecimiento: Según el Financial Times, ocupamos el puesto décimo en volumen de facturación entre las empresas españolas y el 62 en el ranking de Europa. Además somos la 1ª compañía de nuestro país en número de empleados y la 2ª nivel europea. ¡Este triunfo es de todos los empleados y queremos compartirlo!-Estudios mínimos Educación Secundaria Obligatoria. -Valorable experiencia en venta telefónica, sino posees experiencia nosotras si la tenemos y te dotaremos de los recursos que necesitas.

Teleoperadores Recepción tarde L-V Barcelona 14-09-2017
Empresa

¡Seguimos creciendo! Ampliamos nuestro equipo de teleoperadores de nuestro Salescenter de Madrid (Suanzes). Te incorporarás en proyecto estable con el que llevamos más de 4 años de acción comercial para la emisión de llamadas para ofrecer una línea de crédito. Somos una multinacional especializada en la creación y gestión de equipos comerciales. Si tienes ganas de aprender únete a una empresa en pleno crecimiento: Según el Financial Times, ocupamos el puesto décimo en volumen de facturación entre las empresas españolas y el 62 en el ranking de Europa. Además somos la 1ª compañía de nuestro país en número de empleados y la 2ª nivel europea. ¡Este triunfo es de todos los empleados y queremos compartirlo!-Estudios mínimos Educación Secundaria Obligatoria

30 Teleoperadores Venta Asistencia en carretera Madrid 14-09-2017
Empresa

<div><br /></div><div><br /></div>Amazon is looking to hire an experienced Operations Manager - Logistic Process Control in our Fulfillment Center near Barcelona. The role of Operations Manager is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the EU Central Flow (CF) team. &nbsp;<div><br /></div><div>You will report to the CF Program Manager and you will be directly responsible for a team of Area Managers and their direct reports. As well as motivating them to do their best, it will be down to you to plan and resource effectively to handle the peak season. As an Operations Manager, you will also lead on numerous improvement projects (KAIZEN) aimed at streamlining activities and improving processes. Taking part in site, regional initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions.&nbsp;</div><div><br /></div><div>You will be given a real opportunity to shape your area with ideas that could be rolled out across the Amazon network. Whatever you focus on, it will be aimed at ensuring service excellence whilst continuously improving our processes.&nbsp;</div><div><br /></div><div><br /></div><div>&nbsp;<b>Responsibilities</b>: You will play a critical role in the management, control and direction of the EU Central Flow HUB in our Fulfillment Center near Barcelona. The extent of your duties will include:&nbsp;</div><div><ul><li>Maintain health and safety standards within area and promote a positive health and safety culture on site.</li><li>&nbsp;Lead, motivate and support a large team within a time-sensitive and fast paced environment. This will include the setup and implementation of career development plans for all direct reports.&nbsp;</li><li>Be a Subject-Matter Expert on larger processes and activities within the CF Team i.e. 5s audits, alignment with Standard Work procedures across the network.&nbsp;</li><li>Management of the timely data collection to update operations metrics on an hourly basis,in a flow based environment, whilst ensuring a best in class customer service to our Outbound Operations.&nbsp;</li><li>Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) on staffing plans, schedules and performance levels to enable the CF Team and the broader Operations network to attain Amazon’s Business Plan.&nbsp;</li><li>Implement change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network.&nbsp;</li><li>Drive continuous process improvement and make our customer experience better than ever.</li></ul></div><div><br /></div><b>BASIC QUALIFICATIONS</b>&nbsp;&nbsp;<div><ul><li>Be degree qualified · Have experience in leading large and diverse teams&nbsp;</li><li>Have excellent communication skills, both verbal and written&nbsp;</li><li>Excellent English language skills&nbsp;</li><li>Be competent in two or more production or supply chain areas, with an impressive track-record in a similar fast- paced logistics, distribution, manufacturing or engineering environment&nbsp;</li><li>Have a sincere bias for action and be passionate about achieving results and driving production through efficiency and process improvement&nbsp;</li><li>Possess the ability to manage detail, establish root cause and be able to extract and analyse data. Must be able to demonstrate effective problem-solving and analytical capability&nbsp;</li><li>Thrive on change, inclined to operate with flexibility and commit the time required to get the job done. Work shifts, including weekends, in an operational 7/365 environment. Willing to relocate if necessary.&nbsp;</li><li>Application with CV in ENGLISH ONLY&nbsp;</li></ul><div><br /></div><b>PREFERRED QUALIFICATIONS</b>&nbsp;&nbsp;</div><div><ul><li>Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.&nbsp;</li><li>Additional Language would be advantageous.</li></ul></div>

Operations Manager - Logistic Process Control Barcelona 13-09-2017
Empresa

<div><br /></div>Amazon is looking to hire an experienced Operations Manager - EU FC Outbound Central Flow in our Fulfillment Center near Barcelona. &nbsp;<div><br /></div><div>The role of Operations Manager is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the EU Central Flow (CF) team. &nbsp;</div><div><br /></div><div>You will report to the CF Program Manager and you will be directly responsible for a team of Area Managers and their direct reports. As well as motivating them to do their best, it will be down to you to plan and resource effectively to handle the peak season.&nbsp;</div><div><br /></div><div>As an Operations Manager, you will also lead on numerous improvement projects (KAIZEN) aimed at streamlining activities and improving processes. Taking part in site, regional initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions. You will be given a real opportunity to shape your area with ideas that could be rolled out across the Amazon network. Whatever you focus on, it will be aimed at ensuring service excellence whilst continuously improving our processes.&nbsp; </div><div><br /></div><div><br /></div><div><b>Responsibilities</b>: &nbsp;</div><div><br /></div><div>You will play a critical role in the management, control and direction of the EU Central Flow HUB in our Fulfillment Center near Barcelona. The extent of your duties will include:&nbsp;</div><div><ul><li>Maintain health and safety standards within area and promote a positive health and safety culture on site.&nbsp;</li><li>Lead, motivate and support a large team within a time-sensitive and fast paced environment. This will include the setup and implementation of career development plans for all direct reports.&nbsp;</li><li>Be a Subject-Matter Expert on larger processes and activities within the CF Team i.e. 5s audits, alignment with Standard Work procedures across the network.&nbsp;</li><li>Management of the timely data collection to update operations metrics on an hourly basis,in a flow based environment, whilst ensuring a best in class customer service to our Outbound Operations.&nbsp;</li><li>Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) on staffing plans, schedules and performance levels to enable the CF Team and the broader Operations network to attain Amazon’s Business Plan.&nbsp;</li><li>Implement change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network.&nbsp;</li><li>Drive continuous process improvement and make our customer experience better than ever.</li></ul></div><div><br /></div><div><br /></div><b>BASIC QUALIFICATIONS:</b><div><b><br /></b><div>Application with CV in ENGLISH ONLY&nbsp;</div><div><ul><li>Be degree qualified · Have experience in leading large and diverse teams&nbsp;</li><li>Have excellent communication skills, both verbal and written&nbsp;</li><li>Excellent English language skills&nbsp;</li><li>Be competent in two or more production or supply chain areas, with an impressive track-record in a similar fast- paced logistics, distribution, manufacturing or engineering environment&nbsp;</li><li>Have a sincere bias for action and be passionate about achieving results and driving production through efficiency and process improvement&nbsp;</li><li>Possess the ability to manage detail, establish root cause and be able to extract and analyse data. Must be able to demonstrate effective problem-solving and analytical capability&nbsp;</li><li>Thrive on change, inclined to operate with flexibility and commit the time required to get the job done. Work shifts, including weekends, in an operational 7/365 environment. Willing to relocate if necessary.&nbsp;</li><li>Application with CV in ENGLISH ONLY&nbsp;</li></ul><b><div><b><br /></b></div>PREFERRED QUALIFICATIONS</b>&nbsp;&nbsp;</div><div><ul><li>Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.&nbsp;</li><li>Additional Language would be advantageous.</li></ul></div></div>

Operations Manager - Centralized Flow Barcelona 13-09-2017
Empresa

¡Seguimos creciendo en nuestros proyectos! Ampliamos nuestro equipo de teleoperadores de nuestro Salescenter de Madrid (Suanzes). Te incorporarás de manera inmediata a trabajar en proyecto estable (acción comercial de 17 años) para la venta de producto financiero Somos una multinacional especializada en la creación y gestión de equipos comerciales, si no tienes experiencia no pasa nada, nosotros sí y te formamos. Aprendemos, avanzamos y nos especializamos juntos: Según el Financial Times, ocupamos el puesto décimo en volumen de facturación entre las empresas españolas y el 62 en el ranking de Europa. Además somos la 1ª compañía de nuestro país en número de empleados y la 2ª nivel europea. ¡Este triunfo es de todos los empleados y queremos compartirlo!-Estudios mínimos Educación Secundaria Obligatoria.

80 teleoperadores 15:30 a 21:30 Madrid 11-09-2017
Empresa

We are looking for candidates who enjoy working with people and want to pursue their career in the United Kingdom. As a Customer Service Assistant, you will report directly to the Department/ Assistant manager Supervisor. The purpose of the job is to work as part of a team to deliver an exceptional standard of customer service in a friendly, professional and efficient manner. Final Interviews with the employer will be held via Skype (Videoconference). Location of these positions: - Newbury (near Reading) - Cobham (London) - Bicester (near Oxford) - Chippenham (close to Bristol) The employer The employer is one of the UK's largest providers of motorway service areas. The aim of the company is to be the nation’s favorite break when travelling by delivering great brands and exceptional service to every customer. The employer strives to create a rewarding working environment for the employers. Key Accountabilities As a Customer Service Assistant, you will have to: • Deliver service with a SMILE • Deliver the highest levels of customer service in line with brand standards, ensuring customers are served in an efficient and friendly way • Responding effectively to a range of customer queries in a polite and professional manner • Address customer complaints in a calm manner and, in accordance with company procedures • Adhere to brand standards in line with personal appearance, personal hygiene and cleanliness • Assist with the training of new employees and internal trainees • Complete the personal training within the company timescale and to the company result requirement In terms of Operational Standards, you will have to: • Understand and demonstrate brand knowledge through service and great product knowledge • Ensure that all areas of the unit and products are displayed in a clean, tidy and attractive way • Merchandise and rotate stock regularly in line with company procedures and brand standards • Cleaning and maintenance of the department in line with cleaning schedules • Maintain a safe working environment, complying with all statutory requirements for example: food hygiene regulations, Health & Safety at Work Act, trading standard legislation, fire regulations, gaming regulations, petroleum regulations As Financial Results goals, you will need to: • Seek to maximise the sales and profitability of the unit • Understand and adhere to the Cash Handling Procedures at all times • Achieve sales by upselling and offering linked products, side orders or larger portions demonstrating an understanding of company Key Performance Indicators (KPI’s) • Identifying opportunities to recommend new/ alternative products and promotional deals to customersSkills/ Competencies • Enthusiasm to deliver outstanding customer service • Communicate confidently to customers • Flexible approach to working hours and environment • Honest and open • Willing to learn • Reliable and committed • Presentable • Shows initiative • Ability to prioritize and work under pressure Main requirements: • Immediate availability • EU Nationality • Good level of English, both written and spoken • Cash handling experience • Experience in food preparation (only in catering units) • Ideally have experience in the following areas: • Ability to deliver exceptional customer service • Experience of working within a branded retail or catering environment • Experience of working within a team • Retail or catering experience

Customer Service Assistants UK - Several Locations Zaragoza 09-09-2017
Empresa

We are looking for candidates who enjoy working with people and want to pursue their career in the United Kingdom. As a Customer Service Assistant, you will report directly to the Department/ Assistant manager Supervisor. The purpose of the job is to work as part of a team to deliver an exceptional standard of customer service in a friendly, professional and efficient manner. Final Interviews with the employer will be held via Skype (Videoconference). Location of these positions: - Newbury (near Reading) - Cobham (London) - Bicester (near Oxford) - Chippenham (close to Bristol) The employer The employer is one of the UK's largest providers of motorway service areas. The aim of the company is to be the nation’s favorite break when travelling by delivering great brands and exceptional service to every customer. The employer strives to create a rewarding working environment for the employers. Key Accountabilities As a Customer Service Assistant, you will have to: • Deliver service with a SMILE • Deliver the highest levels of customer service in line with brand standards, ensuring customers are served in an efficient and friendly way • Responding effectively to a range of customer queries in a polite and professional manner • Address customer complaints in a calm manner and, in accordance with company procedures • Adhere to brand standards in line with personal appearance, personal hygiene and cleanliness • Assist with the training of new employees and internal trainees • Complete the personal training within the company timescale and to the company result requirement In terms of Operational Standards, you will have to: • Understand and demonstrate brand knowledge through service and great product knowledge • Ensure that all areas of the unit and products are displayed in a clean, tidy and attractive way • Merchandise and rotate stock regularly in line with company procedures and brand standards • Cleaning and maintenance of the department in line with cleaning schedules • Maintain a safe working environment, complying with all statutory requirements for example: food hygiene regulations, Health & Safety at Work Act, trading standard legislation, fire regulations, gaming regulations, petroleum regulations As Financial Results goals, you will need to: • Seek to maximise the sales and profitability of the unit • Understand and adhere to the Cash Handling Procedures at all times • Achieve sales by upselling and offering linked products, side orders or larger portions demonstrating an understanding of company Key Performance Indicators (KPI’s) • Identifying opportunities to recommend new/ alternative products and promotional deals to customersSkills/ Competencies • Enthusiasm to deliver outstanding customer service • Communicate confidently to customers • Flexible approach to working hours and environment • Honest and open • Willing to learn • Reliable and committed • Presentable • Shows initiative • Ability to prioritize and work under pressure Main requirements: • Immediate availability • EU Nationality • Good level of English, both written and spoken • Cash handling experience • Experience in food preparation (only in catering units) • Ideally have experience in the following areas: • Ability to deliver exceptional customer service • Experience of working within a branded retail or catering environment • Experience of working within a team • Retail or catering experience

Customer Service Assistants UK - Several Locations Zamora 09-09-2017
Empresa

We are looking for candidates who enjoy working with people and want to pursue their career in the United Kingdom. As a Customer Service Assistant, you will report directly to the Department/ Assistant manager Supervisor. The purpose of the job is to work as part of a team to deliver an exceptional standard of customer service in a friendly, professional and efficient manner. Final Interviews with the employer will be held via Skype (Videoconference). Location of these positions: - Newbury (near Reading) - Cobham (London) - Bicester (near Oxford) - Chippenham (close to Bristol) The employer The employer is one of the UK's largest providers of motorway service areas. The aim of the company is to be the nation’s favorite break when travelling by delivering great brands and exceptional service to every customer. The employer strives to create a rewarding working environment for the employers. Key Accountabilities As a Customer Service Assistant, you will have to: • Deliver service with a SMILE • Deliver the highest levels of customer service in line with brand standards, ensuring customers are served in an efficient and friendly way • Responding effectively to a range of customer queries in a polite and professional manner • Address customer complaints in a calm manner and, in accordance with company procedures • Adhere to brand standards in line with personal appearance, personal hygiene and cleanliness • Assist with the training of new employees and internal trainees • Complete the personal training within the company timescale and to the company result requirement In terms of Operational Standards, you will have to: • Understand and demonstrate brand knowledge through service and great product knowledge • Ensure that all areas of the unit and products are displayed in a clean, tidy and attractive way • Merchandise and rotate stock regularly in line with company procedures and brand standards • Cleaning and maintenance of the department in line with cleaning schedules • Maintain a safe working environment, complying with all statutory requirements for example: food hygiene regulations, Health & Safety at Work Act, trading standard legislation, fire regulations, gaming regulations, petroleum regulations As Financial Results goals, you will need to: • Seek to maximise the sales and profitability of the unit • Understand and adhere to the Cash Handling Procedures at all times • Achieve sales by upselling and offering linked products, side orders or larger portions demonstrating an understanding of company Key Performance Indicators (KPI’s) • Identifying opportunities to recommend new/ alternative products and promotional deals to customersSkills/ Competencies • Enthusiasm to deliver outstanding customer service • Communicate confidently to customers • Flexible approach to working hours and environment • Honest and open • Willing to learn • Reliable and committed • Presentable • Shows initiative • Ability to prioritize and work under pressure Main requirements: • Immediate availability • EU Nationality • Good level of English, both written and spoken • Cash handling experience • Experience in food preparation (only in catering units) • Ideally have experience in the following areas: • Ability to deliver exceptional customer service • Experience of working within a branded retail or catering environment • Experience of working within a team • Retail or catering experience

Customer Service Assistants UK - Several Locations Vizcaya 09-09-2017